Privacy Policy

Who we are

eTalkTherapy, a meaningful alternative to traditional counseling, offers professional, secure online therapy from the comfort and privacy of your own home. Our website address is: etalktherapy.com.

eTalkTherapy respects your privacy, and we will protect any information you give to us. We have developed this privacy policy to explain our practices, and this policy is incorporated into, and subject to, our Privacy Policy and Terms of Use.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

eTalkTherapy may post an individual’s feedback on its web sites or in material promoting or describing eTalkTherapy and its services. Prior to publishing any such feedback that includes individual or organizational identifying details, eTalkTherapy will obtain written consent from the individual and organization.

Cookies

To improve your experience on this site, we may use ‘cookies.’ Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preference. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Website Analytics

This website uses Google Analytics, a service which transmits website traffic date to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.  Users have the option to opt-out of Google Analytics cookies altogether by visiting Google Analytics Opt-Out Add-on.

Advertising

eTalkTherapy and third-party vendors, including Google, use first-party cookies (Google Analytics cookie) and third-party cookies (DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website. More specifically, our website has implemented and uses display advertising, and we utilize Google Analytics to implement a specific feature called remarketing. Remarketing is a feature of Google AdWords that allows us to optimize the delivery of ad content specifically targeted to a visitor’s interests based upon previous visits to our site. If you’d like more information about remarketing lists in Google Analytics please visit the following site: https://support.google.com/analytics/answer/2611268. If you would like to opt-out of Google Analytics for display advertising you may do so by using the Ads Preferences Manager.

Who we share your data with

We do not sell, rent, trade, or otherwise share your personal information with third parties other than agents, service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers to send you email on our behalf. Certain features on our site, such as our ‘Live Chat’, forum, and shopping cart may be hosted by service providers. In this case, these third parties are authorized to use your personal information only to perform the service they are providing for us, and do not have an independent right to disclose, share or use this information for any other purpose.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our Web site) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

In the event eTalkTherapy goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our Web site of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

eTalkTherapy does not sell, rent, trade, or otherwise share your contact information  with third parties other than agents, service providers acting on our behalf for limited purposes (see data above).

Additional information

Links to Other Web Site

Our Site includes links to other websites whose privacy practices may differ. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

How we protect your data/Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Public Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our or our checkout provider’s order form, that information is encrypted using secure socket layer technology (SSL).

What third parties we receive data from

Any information you provide will remain private and eTalkTherapy DOES NOT disclose or sell your information. eTalkTherapy will retain the information for as long as an individual has not requested that his/her information be deleted from eTalkTherapy’s database. eTalkTherapy shall securely erase Information from any equipment it retires or transfers.

Industry regulatory disclosure requirements

eTalkTherapy’s exercise of this Policy with respect to the Information is subject to existing laws and legal process, and nothing contained in this Policy is in conflict with eTalkTherapy’s right to comply with governmental, court, and law enforcement requests or requirements relating to the Information. In the event of a third party request for the Information, to the extent permitted by law eTalkTherapy will provide the individual or organization with prompt notice of such request so that the individual or organization may take such actions it may deem appropriate to protect the confidentiality of such Information and/or oppose the request.

Notification of Privacy Statement Changes

We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.