Did you know that your current health insurance plan may not cover therapy or counseling? You would assume that using insurance to pay for therapy is just another part of your existing coverage, right? You pay enough in premiums, so why wouldn’t it be covered? The long and short answers are typically “no” or “not always.” Most insurance providers continue to relegate mental health to the bottom of the coverage barrel. So it is possible that your health plan may not even contain mental health coverage. If therapy is included it may be minimal at best, with a restriction as to how many sessions you can use. If in doubt, ask your carrier. Here are a few reasons why we do not accept insurance at eTalkTherapy.

Even if you have coverage, insurance company deductibles, co-pays, co-insurances and hidden fees are expensive and they add up quickly. Furthermore, due to frequent delays and confusion with billing, you may not receive an invoice until months after a service is provided.

Your treatment is NOT confidential when you use insurance. Since we will not bill insurance companies for our services, the information about your treatment remains confidential between us, unless you wish to release that information to another party.

We would be required to give you a diagnosis. which your health insurance will keep on file permanently. Health insurance companies require us to submit a clinical diagnosis in order to provide you with treatment. However, not everyone has a “mental illness” that requires a diagnosis, but rather they are struggling with life issues and related stressors.

Insurance companies want LOTS of information about you. We would be required to discuss your private information with a total stranger, who then determines (usually after reviewing your case with several other people) whether or not the therapy or counseling is helping you. In other words, the insurance company controls treatment instead of you and your therapist.

Your insurance company’s Health Coach/Concierge is not a substitute for a licensed professional counselor or therapist. They can dress it up however they want, but don’t be fooled. Many of these coaches have a minimum amount of therapy experience, and they are in that position to provide simple advice and a referral to an in-network counselor provided by the insurance company.

Insurance increases healthcare costs for everyone. Therapists and medical professionals spend more time on administrative paperwork, billing and follow-up than seeing clients. Working with insurance companies costs therapists more in overhead, and that means less time with clients and higher costs for all.

The Bottom Line. In our years of professional experience, there is no “cookie cutter” or “one-size-fits-all” solution when it comes to good mental health. People experience life differently. People navigate their problems and issues differently. There is no substitute for a strong and honest therapeutic relationship. Having an insurance company demand that we get all of your issues resolved in a few sessions is not only unrealistic and unhealthy, but it is unfair to you as a person. We don’t want you to discontinue your sessions because an insurance company representative or medical director doesn’t value your treatment or well-being.

We hope this helps you understand why we do not accept health insurance and why you should check with your provider before assuming therapy and counseling is included in your plan. It may be, but it could also be very costly to use in the end.

At eTalkTherapy we provide professional, HIPAA compliant online therapy that is both affordable and convenient. eTalkTherapy is reasonably priced, and fits easily into most budgets. If you want to change your life for the better, the cost of eTalkTherapy is a very small price to pay. We hope to work with you soon.

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